Support

Policies should feel as clear as the object.

Track an order, read the delivery and return terms, or contact SKAR directly. Everything here is factual: KSA delivery, VAT-inclusive pricing, secure payment, and the current business information.

Track orderOpenEmail support[email protected]

Delivery

SKAR ships domestically inside Saudi Arabia. Delivery is free for this storefront pass, and orders are prepared from Riyadh before handoff to the carrier.

  • 2 to 5 working days in most Saudi cities
  • Saudi city selection only at checkout
  • Tracking appears once the order is packed

Returns

Solid perfume is a skin-contact product, so returns stay simple and hygienic.

  • Unopened items can be returned within 14 days
  • Opened balm cannot be returned
  • Return approval is handled through support

Payment and VAT

The product price shown on SKAR is the final product price. VAT is included in the displayed price and shown as included tax on order records.

  • 169 SAR per compact, VAT included
  • 449 SAR for the set, VAT included
  • Card details are handled by the secure payment provider

Gifts

The checkout supports phone-first gift orders without adding clutter to the normal buying path.

  • Optional gift note
  • Option to hide prices from the gift slip
  • Discreet outer packaging option

Privacy

SKAR uses customer details to process orders, shipping, and support. Analytics load only after consent.

  • No card details stored by SKAR
  • Order details support delivery and customer care
  • Cookie consent is analytics-only

Contact

For order questions, returns, shipping changes, or product care, contact support with your order number when available.

  • [email protected]
  • Use the tracking page for order status
  • Support ticket threads stay available by public order reference

Terms

SKAR sells solid perfume for personal use inside Saudi Arabia. Orders are accepted after payment confirmation or direct confirmation from SKAR. Product facts, prices, and policies may be updated when packaging, tax registration, or delivery operations change.

Business information

The Good Guys Establishment for Perfumes

National Number: 7053900929

Status: Active

Made in Khobar

VAT registration number will be displayed when available.

Receipts show the VAT-inclusive total and the included VAT value. A simplified tax invoice layer is planned for Arabic-readable B2C invoice output.